Warranty

• Damage or boot failure due to defects in materials or workmanship.

• Damage or failure of BOA dials and laces.

Not Covered by Warranty:

• Cosmetic damage such as scratches, dents, or normal wear and tear.

• Damage or wear to boots caused by binding contact points.

• Damage caused by misuse or improper care.

• Damage caused by anything other than defects in materials or workmanship.

Warranty Terms and Conditions

Warranty applies to Union products purchased from an Authorized Union Dealer and is only valid for the original purchaser. Boots purchased second hand, on E-bay, Craigslist or similar platforms are not covered under warranty.

All warranty claims must be accompanied by a proof of purchase from an Authorized Union Dealer.

In the case that a warranty is covered and inside of the warranty time frame, Union will repair or replace the boots at no cost to the customer.

Union reserves the right to repair or replace any faulty parts at its own discretion.

*Warranty coverage may vary country by country. Please contact your local Union dealer for details of coverage in your region.

Cosmetic Damage: Scratches, dents and normal wear and tear are inevitable on all snowboarding gear. This type of damage is usually caused by gear transportation, lift lines run ins, using gear in extreme weather conditions, poor storage, and general snowboarding wear and tear. This type of damage is not covered by Union’s warranty policy.

If you have fully read Union's Warranty Policy and the damage to your boot is covered. Please follow the steps below to submit a warranty claim.

Authorized Dealer: Bring your boots into a local Authorized Union Dealer for the quickest solution to getting back on snow.

Online Warranty Application: If you’re not close to a local authorized dealer please use our online warranty application and a Union representative will contact you shortly.